Alamo Axle - Limited Axle Warranty

Purpose of this Warranty

This Limited Warranty explains what coverage applies to certain Alamo axles and suspension systems, and how to make a claim. It applies to products installed on units or trailers that are retail-sold on or after September 1, 2025 and purchased directly from Alamo Axle, its subsidiaries, or affiliates (called "we,""us," or "our" in this warranty).

Coverage is provided only to you - the original equipment manufacturer (OEM) that purchased the product directly from us —and only for products sold and used in the United States.

Coverage Periods

Grease and Oil Seals - 1 Year

Torsion Axles - 11 Years

We warrant that the covered products will be free from defects in materials and workmanship at the time of sale, unless they already have a separate warranty from another manufacturer.

What We Will Do

If a covered defect is found within the warranty period, we may, at our discretion:

Repair the product,

Replace it with a new or refurbished part, or Give a prorated refund for the defective portion.

Labor costs are not covered.

How to Make a Claim

You must notify us in writing of the defect within 30 days of discovering it.

In cases of accident, injury, or property damage involving the product, you must notify us within 30 days of the incident (or within 10 days of being notified yourself - whichever comes first).

Your written notice must include:

- Description of the defect

- Customer name and address

- Product location

- Full details about the problem

The product must remain unmodified and be available for our inspection.

Unauthorized modifications or late notice will void coverage.

Non-Transferable

This warranty cannot be assigned or transferred. It does not extend to your customers or the end-user. You may not tell them that it does.

Limitations

No implied warranties of merchantability or fitness for a particular purpose beyond what's written here.

Our responsibility is limited to repair, replacement, or refund as described.

Products are otherwise sold "as is" and "with all faults."

We are not responsible for:

Removal or reinstallation costs,

Consequential, incidental, or special damages,

Lost profits or labor costs.

Maximum liability is the purchase price of the product.

What's Not Covered

This warranty does not cover:

Any parts not sold by Alamo Axle but attached to or used with our products,

Improper installation, misuse, neglect, overloading, accidents, lack of maintenance, corrosion, mold, or color fading,

Normal wear items (bolts, nuts, shackles, ride-enhancement products),

Chemical damage (acid, fuel, oil, etc.), Rental, commercial, or industrial use,

Alterations, welding, or modifications to axles,

Improper wheel nut torque,

Use on a different trailer than originally installed

Improper alignment or attachment of the axle to the trailer frame, Brake or wiring connections outside our control.

You agree to protect and hold us harmless from any claims or damages related to handling, storing, transporting, selling, or altering our products after delivery, or from attempting to pass this warranty on to others.

Time Limit to Sue - Any legal action must start within 1 year after the warranty period ends, the defect repair fails, or your claim accrues — whichever happens first.

Law & Venue - Governed by Texas law. Disputes go to binding arbitration under the American Arbitration Association rules.

Modifications - Only the warranty terms in effect on our website at the time of purchase are valid. No employee or dealer can change them.

Invalid Clauses - If any part of this warranty is invalid, the rest remains in effect.

Contact for Warranty Claims:

Mill Branch Manufacturing LLC dba Alamo Axle - Attn: Warranty Dept.

PO Box 200 Morgan Mill Texas, 76465

Email: customerservice@alamoaxle.com

Required info for claims: VIN, manufacture date, purchase date, make & model, photos of the defect, and a detailed description.